Customer Service

We're here for ya. Call us anytime at 541.968.1362 or email us if you have a question about our products, shipping, how to order, how to make a return. Here are some details you might find handy....

 

We accept Mastercard and Visa online or over the phone. Go to our main shopping page to shop online. If you need to order by phone, please call 541.968.1362. We'll need...

- Product desired

- Quantity

- Size if applicable

- Billing name, address, street, zip, state

- Shipping address, street, zip, state

- Phone number

- Email address

 

We want you to be happy with your items! If you are unsatisfied with any product, we offer a full refund if item is returned in its original condition within 15 days of ship date. Customer is responsible for return shipping, and insuring shipment to:

 

US Orders Orders typically ship within 1-5 business days (depending on the product), when received by 5 pm PST, Monday through Friday. We ship via UPS Ground Service, and USPS for smaller items that can easily be sent First Class Mail.

We employ the latest 128-bit SSL (Secure Socket Layering) encryption technology in our online ordering forms. This is done to protect you from unauthorized use of the information you are sending to our server. To make sure you have the latest security features on your browser download and install the latest version of your favorite browser, Firefox, Microsoft Internet Explorer or Safari.